A Client Manager shares modern techniques for the job seeker, from his most recent successful job-hunt. Read the full article to discover how to get the best results from organizing your job search, succeeding in a group interview, and maximizing professional networking.
I am a client manager at a day training and rehabilitation center for disabled adults. It is a nonprofit agency that serves many areas of disabilities, including mental health, physical disabilities, cognitive disabilities, and elderly disabled individuals. I have been employed as a client manager for this agency for two years, which is when I graduated with my bachelor’s degree in human services.
After I graduated with my bachelor’s in human services, I began my job search on the internet, but I also skimmed the help wanted section of my local newspaper. I found that the internet was a more valuable resource for job searching. On a daily basis, I checked websites such as CareerBuilder.com and MinnesotaWorks.net. These websites had the added benefit of being updated many times a day, instead of the traditional newspaper that only came out once a day. Some job searching websites also have the ability to save jobs in a file, so a job searcher can remember which ones they have applied to, or which ones they want to apply. Eventually I found the job posting for my current position on the website CareerBuilder.com.
In addition to the basic job searching websites, I made note of employers listed on the websites, and made it a point to visit their company’s websites periodically. I found that some jobs may not be listed on the job search websites, but were posted on the company website. Most companies require that a job searcher apply online through their application process on the company website, or submit a resume through email. It is quicker and more secure than mailing a job application or visiting a company in person to fill out an application.
If I decided to leave my current position and apply for the same position with a different company, I would do a few things to make myself stand out from other applicants. I would tailor my resume to highlight my skills with technology, such as the computer programs I have worked with and the projects that I have worked on in my current job. Having concrete examples of computer programs and projects with results listed on a resume will draw a future employer’s eyes to this section of the resume, and my resume will stand out among the other applicants for the job position.
When I applied for my current position as a client manager, I had a group interview with three members of the management team. During this interview, I tried to make myself stand out from the competition so the management team would offer me the position. I started trying to stand out from the competition before the interview. I made sure I submitted a resume and attention-grabbing cover letter on time, and I researched the company on the internet so I was informed during the interview. When I arrived at the interview, I had made a list of my accomplishments and experience so I could refer to this during the interview. Having this information in front of me during the interview made me feel more prepared when I was being asked questions by the interviewers. After the interview, it is important to follow up properly. I emailed each person that interviewed me for the position the same afternoon, thanking them for taking the time to meet with me. Email is effective for this type of communication because it is quick and most people check their email frequently at work. These techniques that I used in my interview could be used in an interview for any type of industry.
The university that I attended for my bachelor’s degree in human services has a Career Services program. I used this program, but ultimately found my job on other websites. However, I did learn quite a bit of information by using the Career Services program. This was a good resource to view job listings that were not in my immediate city, and showed me various careers that I could use with my college degree. In addition, my college listed many career workshops that were available during a job search, such as resume critiquing, mock interview labs, and networking opportunities.
If I could redo one event from my professional past, it would be increasing networking with professionals in my field. There are many professional associations for different organizations, and many of them are found in most communities. Most counties have advisory committees for human services, and being a part of these committees will increase visibility within the community, which can help in networking for future career opportunities, and is a valuable item to put on a resume.
Although I learned a great deal of information when searching for a job as a client manager, I would have to say that the most important thing I learned was the need to be organized during a job search. Keeping an accurate record of jobs that I applied at, as well as the dates I applied and when I should follow up on the application, helped me keep track of my progress. Having an accurate resume and a stand-out cover letter on file on my personal computer helped streamline the process of applying for job positions. During the interview, bringing a printed list of my accomplishments that were related to the job position was the one interview tactic that helped me the most in landing my current job as a client manager of a nonprofit agency.
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